Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including when you make a reservation, contact our concierge team, submit an inquiry form, or become a member. This may include your name, email address, phone number, and any special requests or preferences you share with us.

We may also collect technical information such as IP address, browser type, and pages visited when you use our website.

2. How We Use Your Information

• To process and fulfill your concierge requests and bookings
• To communicate with you about your requests and provide customer support
• To personalize your experience and tailor services to your preferences
• To send you relevant updates about exclusive experiences (with your consent)

3. Information Sharing & Confidentiality

Your privacy is of utmost importance to us. We do not sell, rent, or share your personal information with third parties for their marketing purposes. Information may be shared with our carefully vetted partners only to fulfill your specific service requests (e.g., a restaurant reservation or hotel booking) and only with your knowledge.

All data sharing with partners is governed by strict confidentiality agreements consistent with our luxury concierge standards.

4. Data Security

We implement industry-standard security measures to protect your personal information. All communications between you and our concierge team are handled with the utmost discretion. We use encrypted connections and secure storage to safeguard your data.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact our team directly.

You may also opt out of any marketing communications at any time by contacting us at Concierge@vipmakki.com.

6. Contact Us

For any privacy-related questions or concerns, please contact us: